It is necessary to distinguish between the standard specification of the product that shows the different characteristics that must be available in the product in order to conform to its standard specification and the standard specification of the quality management system that defines the quality management method in the company, which ensures that the product conforms to the quality level that has been determined by the company.
Know the quality:
“The set of characteristics of the product (or activity, process, institution, or person) that make it meet the stated and expected needs or be able to meet them.” To the extent that the product meets the needs and expectations, half of it is a good, high-quality, or poor product, expressing the declared needs in the purchase contract. Or selling with specific specifications of the product to be bought or sold.
Other definitions of quality:
§ Quality is fitness for use or purpose.
§ Quality is conformity to requirements or specifications.
§ Quality is the extent to which the customer is satisfied.
Achieving quality requirements in the organization:
Quality requirements mean the requirements related to the quality of the product or processes, i.e. the requirements related to the distinctive characteristics of the product or the characteristics of the processes or others. It is said that the quality requirements of the product (A) mean the technical specifications required for it and their values. Obviously, quality requirements cannot be achieved by chance. Therefore, it is necessary to establish quality management systems to achieve these requirements.
1- Necessities of applying quality management systems:
The supplier (producer, distributor, service provider…etc) needs an effective quality management system in the organization, which allows him to analyze the customer’s requirements and identify all production and assistance processes that ensure obtaining the product with the required specifications and makes all operations in it under control and control. In addition, such The system to manage quality, must deliver continuous improvements that lead to product and process development.
The ISO 9000 family of standards has made it easier for establishments to establish quality management systems by defining the characteristics that these systems should have, which facilitates the production of goods at the required level of quality and maintaining this level on a sustainable basis. The quality management system is the mechanism by which the establishment can organize its operations and manage its resources in order to achieve quality and improve it economically in all its activities.
2- The steps required to be taken to implement quality management systems:
The quality management system is one of the management systems applied in the organization, which may include financial, environmental and other management systems.
In pursuit of the optimal application of quality management systems, the following steps must be taken:
Determine the quality policy and quality objectives in the facility.
• Define the key processes that affect the achievement of quality objectives.
• Determine the means and standards necessary to improve the effectiveness of operations.
• Examining the results to determine the extent to which the effectiveness of operations has improved.
• Determine means to prevent defects and reduce waste and restart.
• Continuous improvement of operations in order to improve efficiency and profitability.
Quality Support Structures:
1- Developing a culture of quality:
The founders of quality science, Deming and Crosby, emphasized in their writings the importance of building a culture of quality as a necessary precondition for organizations to succeed in their endeavors to improve quality. Building an organization’s appropriate culture of quality is vital to its development.
What does quality culture mean?
While there are several definitions of culture, the following definition of a culture of quality can be used for a group: “A culture of quality is a set of values related to quality that are learned jointly in order to develop the organization’s ability to cope with the external conditions that surround it and to manage its internal affairs” (adkarshine Organizing culture and leadership, 1985).
– Belief in continuous improvement of quality.
Considering quality as a strategic factor for management work.
– Giving quality the greatest attention in the organization.
Responsibility for quality is distributed among all production departments.
Paying attention to the happiness of employees in the organization and motivating them. Because customer satisfaction is the result of satisfying its staff.
Each worker is responsible for the quality of what he produces.
– The need to carry out the work without errors the first time.
The goal of the worker is to produce without defects.
Worker participation is essential to improving quality in the organization.
Continuously solving problems should be the rule of action.
In order to reach these values, it is necessary to analyze the existing gap between the desired values of quality and the prevailing values in the institution and to find corrective solutions to address this gap, which helps the institution to achieve its objectives and its ability to compete.
2- The need to provide the technical infrastructure supporting quality:
The provision of quality-supporting infrastructure has become of great importance at the present time to achieve product quality and to remove technical obstacles that prevent it from entering foreign markets. Although the institution’s obtaining a certificate of conformity to one of the ISO 9000 standard specifications is important to increase export opportunities and improve quality, it is not sufficient. This is because countries put health, safety and environmental protection among their priorities in importing and require the fulfillment of technical conditions with regard to specifications, tests and others.
This can only be achieved by serious interest in supporting and developing infrastructures related to measurement, calibration, specifications, analysis and testing.
The most important features of quality organization are:
A- Greater satisfaction of the ever-increasing needs and desires of customers.
B – Optimal utilization of national resources to the fullest.
C – Improving production quantity and quality.
D – reduce costs.
C- Matching supply to demand and raising the pace of marketing.
H – Concern about commercial discounts.
g- Improving the work environment.
d- Increased safety at work.
i- Increasing export opportunities
Definition of quality and ISO.
Many people understand quality as meaning (good quality), but if we want to summarize the science of quality with a definition, we can say that it is (meeting the needs and requirements of the customer through the continuous development of production processes
To gain customer satisfaction, improve the quality of services and production, raise the level of workers’ performance, and reduce costs, time and effort.
As for ISO, it is a word that came from the initials of the International Organization for Standardization Organization, which is a global federation based in Geneva, Switzerland.
Who are the members of the ISO family?
1- ISO 9000 Quality Assurance System Management Specifications Series:
2-ISO 14001 Environment System Management Specification Series:
3- OHSAS 18001 Occupational Health and Safety Management System Specification Series:
4-ISO 22000 Food Safety Systems Management Specifications Series: HACCP
5- Series of general requirements for the competence of ISO 17025 calibration and testing laboratories:
6- ISO 27001 Information Security System Management Specifications Series:
The origins and development of ISO 9001
An institution for international standards or what is known as ISO is a name associated with global development to provide all industrialists in the world with incentives to keep pace with this development and seize opportunities to reach the highest levels of quality in their products. It is a global institution that sets international standards for any product, and there the institution classifies it into four
Types of ISO 9001
The first type: services
The second type: intellectual product (software)
The third type: the solid product (material)
Fourth type: liquid product
There are thousands of specifications for products and services issued by the ISO institution. The institution also issues specifications related to the internal organization of institutions, including the ISO 9001 specifications for the quality system in institutions and companies. It also issues specifications related to the environment and public safety, which may be applied to any public or private institution, such as the university, school and municipality. And the factory, the bank, the bank, and the hospital. With regard to this type of specification, the ISO institution reviews the specifications almost every five years and amends them if necessary, so each specification is determined with the year in which the amendment was made to it, for example ISO 9001. This specification was developed for the first time in 1987 Its first revision in 1994 was an amendment to the structure of the standard, as it became more directed at the customers of the organization and laid the foundations for continuous improvement within the institutions. Everything between ISO 9002 and ISO 9003 was canceled and it was unified with the 2000 standard. The company that obtained the ISO certificate based on the old specifications must switch to Application of the new specifications
The institution that seeks to obtain the ISO certificate must have qualified persons to prepare the institution and qualify it to become worthy of obtaining the certificate, in addition to seeking the assistance of a consultant to pave the way for that. The preparation period for obtaining the certificate takes a period ranging between six months and two years in general, and in some cases the so-called In the quality system, you write about how to implement the requirements of ISO 9001, and we can summarize this system by applying two basic stages in this regard, namely
I write what I do
I do what I wrote
After that, the organization is considered ready to obtain the ISO certificate
What is the relationship of quality with the concept of reliability?
The quality and specifications of the product change with the age of the product, that is, its efficiency to perform the function for which it was designed decreases with time, and therefore we can define the reliability of the product by the probability that the product will perform its function for which it was designed and under normal conditions of use and for a specific period of time. That is, the reliability of the product is the continuity of its quality for a specific period of time, so the product with poor reliability is of poor quality.
How can we achieve reliability in the product and in the system?
With the recent development in production systems, products have become more complex in their manufacture (a group of components that work as an integrated system), which increases the probability of their collapse if one component fails. Therefore, care must be taken to maintain the reliability of the system, and this is by:
The simplicity of product design, that is, the use of the least possible number of components with high reliability.
The use of proven and proven manufacturing methods.
þFollow proper methods in packaging and transportation operations in order to maintain the quality of the product until it reaches the consumer.
þUsing the concepts of the backup component, the warning system, the self-stopping of the product in the event of abnormal operating conditions (misuse).
þ Informing the consumer of the normal conditions for using the product and building a maintenance system for the product.
What is the importance of applying quality and what are the benefits of obtaining ISO 9001 certification?
1- Helping the company to launch its products in the global and domestic markets. Some institutions and companies require other similar companies that deal with them to obtain the international ISO certificate for quality. The ISO certificate is considered the first step to satisfy the customer and is considered the gateway to the countries of the European Union, the United States of America and Canada. Obtaining this certificate gives the institution that obtained it the right to enter these huge markets, as it gives a competitive advantage to the institutions that obtained it.
2- Improving the company’s image with the consumer and the supplier, especially when the supplier and the customer are dealing with each other for the first time or are far from each other geographically, as is usually the case in the field of export. The ISO certificate increases the confidence of the consumer and everyone who deals with the company.
3- Assisting in raising the level of the company’s performance, achieving efficiency, and improving the reputation of the institution.
4- Motivating the company’s employees to work, raising their morale, encouraging them, training them, developing their capabilities, and increasing the sincerity and attachment of employees to the institution, its products and goals.
5- Increasing production and increasing the company’s profits by reducing production costs, reducing the percentage of damaged and defective products, reducing recalls and production errors, increasing sales, and reducing waste in materials and workers’ time.
6- Enabling the institution to analyze the problems it faces and make it deal with them through corrective and preventive measures in order to prevent such problems from occurring in the future.
7- Documenting and developing an action plan and a control and inspection system that contributes to linking all departments of the institution and makes work
It has a harmonious and collective “instead of having an isolated administrative system for each department or department, thus eliminating many problems, correcting errors and ensuring that they are not repeated.
8- Improving the quality of the design and the quality of the commodity and meeting the requirements and desires of the customer and their satisfaction with the company’s products, i.e. high-quality products at an acceptable price
9- Improving the skills and capabilities of workers, engineers and administrators within the company, developing their level and teaching them how to identify, arrange and analyze problems and break them down into smaller ones so that they can be controlled.
10- Reducing useless tasks and repetitive work time, developing production processes and machines, reducing costs, and achieving a competitive price for the company’s products.
Where can quality be applied and obtain the ISO certificate?
Quality can be applied to any company or factory, whether it is large, medium, or small, and whatever its field of work, as quality is applied in all established departments, starting from the raw materials warehouse and ending with the ready-made production warehouse, and passing through all production stages, provided that they are implemented in an orderly manner. scientific.
The process of applying and obtaining ISO 9000 certification can be an expensive process for SMEs and the company preparation time usually takes 6 to 12 months.
How do we apply quality and obtain the ISO certificate?
Through a cadre of specialized quality engineers, where the work begins through the organization’s application internally of the requirements of the standard ISO9000 for a period ranging from three to six months, and then requests the international registrar to visit it to ensure that the terms of the standard are applied and the certificate is granted by an internationally accredited body.
What is ISO 14000?
Currently issuing the first in a series of international standards for environmental management systems by the International Organization for Standardization, ISO 14001 provides elements of an effective environmental management system that can be integrated with other management requirements, helping companies achieve economic and environmental goals. The ISO 14001 system makes it possible to define procedures and evaluate their effectiveness for setting environmental policy and objectives and achieving and demonstrating compliance with these objectives. Moreover, unlike any other indicator that aims to give general guidance for the implementation and improvement of the environmental management system, ISO 14001 specifies the requirements for issuing certification and declaring an environmental management system in the company Compliance with standards gives a competitive position to exporting companies. The main objective of the ISO 14000 series is to encourage the adoption of more effective, efficient, flexible and feasible environmental management in these institutions so that it becomes part of their system. The ISO 14000 series for companies in developing countries represents an opportunity for technology transfer and a source of guidance for the introduction and adoption of an environmental management system based on international best practices. Below are the basic guiding standards for all companies on the establishment, maintenance, auditing and continuous improvement of the company’s environmental management system.
environmental management systems:
ISO 14000/- standards with guidelines for use.
ISO 14004 / – Guidelines for environmental management principles, systems and supporting methods.
How are awarded ISO certificates?
There is no such thing as an “ISO certification” because ISO only issues international standards that recognize a certification body such as ISO standards, certification is a process whereby a certification body/third party gives written confirmation that a product, process or service conforms to specific requirements and stems from Certification from the need for quality assurance in the form of a certificate which can be a first party certification / second party certification provider or third party, and the certification is given upon successful completion of assessment by a third party certification body according to ISO 9001, 9002.
Responsible for providing the ISO certificate
When the institution is ready, one of the companies that is entitled to give the certificate is contacted, and it is included in what is called the Certificate Authority, and there are many of them, including a global institution present in more than a hundred countries in the world and in most Arab countries.
These companies take their authority from official institutions called the Accreditation Commission, which are found in most of the major countries, most notably
In France KOFRA
In Britain UKAS
In the USA RAB
In Germany TGA.DAR
in Canada SCC
In the Pacific NAC
In Saudi Arabia SASO
When the company is ready, an accredited certification body is contacted. The certification body studies the priority of the documents submitted by the company if these documents conform to the requirements of ISO 9001. The certification body and the company set a date to conduct the audit. The certification body also determines the audit team that includes an expert in the field of ISO 9001. The team of auditors submits a detailed report on the audits, including recommendations and directives. The certification body studies the submitted report, in addition to other documents proving that the auditing process was carried out in accordance with international standards and requirements.
In case of success of the previous stages, the certification body grants the company an ISO 9001 certificate. The certification body performs periodic monitoring, at least once a year, to ensure that the company’s system is still in compliance with international standards. ISO 9001
ISO 9000 quality system requirements
1. Management responsibility
2. Design control
3. Documentation and documentation of the quality system.
4. Control of documentation and documents
5. Product review.
7. The purchase of products from a specific source.
8. Introducing the product specifications.
9. Control processes.
10. Inspections, examinations and tests.
11. Inspection, measurement and testing of equipment.
12. Inspection and trial status.
13. Inappropriate product control.
14. Corrective Action.
15. HANDLING, STORAGE, PACKAGING AND DELIVERY.
16. Review quality records.
17. Review internal quality records.
20. Statistical methods.
Details of the above:
1- Management Responsibility
Management responsibilities start with supporting and adhering to the implementation of the quality system, including preparing a quality policy and committing to publishing, implementing and continuously developing it, and approving it.
The organizational structure of employees, defining powers and responsibilities, naming the representative of the institution for quality, and carrying out periodic management review meetings.
2- Quality System
It is summarized that there must be a quality system in the institution consisting of all the documents necessary to carry out the work, which are the quality manual, work procedures and instructions, forms, forms, records and references that express the application of the quality system.
3- Contract Review
The organization must have a system that includes the method of reviewing sales contracts, determining who is responsible for reviewing and resolving disputes in the contract, and the organization must also ensure that it is able to meet the requirements of customers before concluding its contracts.
4- Design control
The organization must determine who is responsible for approving the design, reviewing and approving modifications, and it must develop a written design procedure that includes design inputs, approval of the customer-designed model, and everything related to the design and its implementation.
5 – Data and document control
The institution must establish a written procedure for controlling and handling data and documents that includes the method of encoding, signing, approving, distributing, modifying (and retrieving them in case of modification and destruction) and keeping documents.
6- Purchasing Control
The organization must write a procedure that shows its method of securing its materials and supplies, and the procedure includes the method of writing purchase data (and material specifications), who is responsible for its approval, the method of receiving the supplied materials and verifying the purchased materials, and it must specify a list of approved suppliers and evaluate them.
7 – Control of customer supplied – product
In the event that materials from the customer are used in the manufacture of the product or the process of implementing the service, these materials must be dealt with as if they were from the company’s materials, so that this does not affect the quality of the product (or process).
8- Product identification and traceability
The establishment must ensure that there is a method of identification of materials, products and equipment that facilitates traceability and prevents error in work.
9- Process control
There must be a method of monitoring during work, including adjusting work conditions, following up on their achievement, identifying critical processes that affect the quality of work, and controlling them appropriately.
10- Inspection and testing
Inspections and inspections of materials must be carried out during receipt, during work, during storage for specified periods, as well as upon final delivery, all to ensure that they comply with the specified requirements.
11- Setting inspection, measurement and examination equipment
Control of inspection, measuring and testing equipment
The work equipment must be set and calibrated to contribute to the operations correctly and according to its purpose, and there must be a plan for maintenance and calibration that takes place according to pre-determined and approved work instructions.
12 – Inspection status
The status of the inspection (i.e. the results of this inspection and examination) must be clearly identified on the materials and equipment (labeling).
13 – Control of non-conforming product
There must be a specific written procedure that indicates the method of dealing with non-conforming materials or products and the method of isolating and distinguishing them from conforming materials.
14 – Corrective and preventive action
All corrective and preventive measures during work, which are designed to avoid cases of non-conformity, as well as those resulting from the internal audit, must be recorded, and their implementation must be followed up according to a record that includes the person responsible for implementation.
15 Handling, Storage, Packaging, Preservation and delivery
This item includes all the operations applied in warehouses, and this requires a written procedure that includes methods of continuous monitoring of preservation and storage conditions, the method of packaging, receiving, delivering and handling all materials, products and supplies.
16- Control of quality records
Quality records are all forms and models after writing the real information on them, which express the implementation of the work and determine who is responsible for the work with the date and are considered objective evidence of the implementation in the evaluation of performance.
17 – internal quality audit
Internal quality audits detect cases of non-conformity in the work and identify gaps and necessary corrective and prevention measures and are carried out by a trained team independent of the audited activity and according to a pre-plan and specific programs and this process is documented by records.
18 – Training
Training is one of the most important activities required for the quality system, and it includes basic training for work (technical and administrative) for new employees, training on new technologies and quality concepts, then training on (computers, languages, communication with the customer…) and all this training must be done according to a prior plan and documented after evaluation Its usefulness and workers benefit from it in improving performance.
19 – Service
It is after-sales service and must be defined by a written procedure and documented on an ongoing basis.
20 – Statistical Methods
Statistical techniques are very important in providing the organization with a way to develop its ideal plans, to develop the product and develop its activities, and to calculate the cost premium for quality and continuous improvement, and quality tools are used in this field.
The following are the steps that must be followed when preparing to issue the certificate:
Education and training on quality principles with reference to ISO 9000.
A comprehensive review of all organizational forms and procedures for improvement, if any.
Design and document systems and procedures.
Preliminary testing through internal audit…etc.
Internal and external audit of procedures and operations.
The necessary procedures to obtain the certificate:
Formation of a quality group.
Setting quality goals.
• Consultation on total quality objectives.
Determine the objectives of each department.
Preparing and distributing an explanation matrix for the quality policy.
Appointing a representative who reports to the management.
Conducting awareness programs for ISO 9000 and for everyone in the company.
Preparing a matrix explaining what procedures will be written in the quality system.
Develop the procedures that make up the quality system.
Comparing these procedures with the ISO 9000 periodically.
Writing additional procedures.
Issuing general procedures for all organizations related to control documents, control statement, quality audit, training and others.
Conducting training programs for internal auditing, Spc/Sqc/5s standards.
Writing a quality guide that achieves the link between the various procedures.
Perform appropriate auditing and review of documents.
Conducting an internal audit.
Conducting administrative reviews.
Pass the initial assessment audit.
Passing the executive audit carried out by the certification body.
Obtaining the certificate.
Some important points.
First: Obtaining a certificate of quality is one thing, and belonging to quality is something else. Belonging to quality requires matters, needs, and interests of the utmost sophistication and quality, including what is material (money and assets) and what is human (skills and behaviors) and what is technical (knowledge and qualification), etc. Also, belonging to quality imposes radical changes in the facility or factory, starting from the form of the organizational structure and management style, to the manager’s personality and interests. In order to differentiate between the establishment that cares about quality in word and deed, and the other that does not give quality enough importance or considers quality as a slogan and certificate only, we find that there are very large and very deep differences between these two establishments, especially in terms of:
Interest in research and development.
Interest in training and human development
Achieving leadership Technology.
Encouraging teamwork and innovation.
Opening and continuity of communication lines.
Availability of informed and open leaders
Paying attention to the consumer and making it the (first factor) that affects the decisions and actions of the establishment.
Environmental management systems and the ISO 14001 series and their benefits:
There has become a clear international interest in environmental management systems, and this interest has extended to cover small and medium-sized companies as well. However, interest in environmental management systems did not reach the required level due to the lack of sufficient awareness of the benefits of applying these systems and due to the lack of competencies capable of applying good environmental systems.
The survey conducted by an international organization specialized in the field of the environment for a group of companies that have implemented the ISO 14000 system showed that all of these companies have effectively benefited from the implementation of the quality management system. Here are some readings from this study:
65% of companies have improved their reputation.
61% benefited directly and financially.
40% improved their relations with stakeholders in the organization (stakeholders).
28% had a positive advantage over competitors.
23% The certificate contributed to keeping the company from collapse.
12% improved their working conditions.
Some companies may be accustomed to dealing with environmental issues individually such as COSHH enforcement, emissions control and noise pollution. However, the benefits that may accrue from a comprehensive implementation of an environmental management system far outweigh the limited benefits that companies gain from implementing some environmental applications in isolation.
Environmental management systems provide the mechanism through which environmental performance is monitored and developed. Environmental management systems are similar to quality management systems in that they provide the means to control management systems in companies. As for the principles of joint management between them, they are:
* Documented procedures.
* Checking systems.
* Corrective and preventive actions in cases of occurrence of non-conformances.
* Training and awareness.
Similarities between ISO 9000 and ISO 1400
1. Management responsibility
2. Clear policy and programmed goals
3. Roles, responsibilities and powers
4. Legal and regulatory legislation
5. Appointing a management representative
6. Internal and external communication
7. Documentation and its control
8. Records and their control
9. Provide the necessary resources for the two systems
10. Training, awareness and eligibility
11. Control and measurement
12. Adjusting measuring and control equipment
13. Satisfying customers and stakeholders
14. Internal Audit
15. Senior management review with the aim of continuous improvement
16. Corrective and preventive measures
International ISO 22000
Food safety is related to the existence of sources of danger transmitted through food when it is eaten, and since sources of danger can occur at any stage in the food chain, and therefore adequate and appropriate monitoring is necessary throughout the food chain, and therefore food safety is achieved by the joint efforts of all parties involved in the food chain. from:
and transportation companies
food service websites
This is in addition to the interrelated and transacting establishments such as equipment producers, packaging material producers, cleaning chemical producers, additives, ingredients and service providers, i.e. with all related related establishments.
This international standard specifies the requirements for the food safety management system, which includes the basic elements to ensure food safety throughout the food chain and up to the point of food consumption at the end, which are:
Here it is worth noting that these international specifications included HACCP with its principles and preliminary requirements programs, in addition to that they introduced two important elements, namely active communication and system management, and accordingly the product of the Food Safety Management System, i. Food, as it is essential to ensure that all sources of danger closely related to this food have been identified and have been subject to adequate control at every step in the food chain, and communications here are in the vertical direction on both sides (from
top to bottom, and from bottom to top) as well as lateral horizontal communications and communication within the same group, that there be a network of communications, communications with suppliers and customers and with legislative and regulatory authorities regarding the sources of risk that have been identified and the control measures for them, which will help clarify the requirements Whether the requirements are from suppliers or the requirements of customers or the consumer, communications here are of great importance in clarifying these roles, especially when the facility resorts to monitoring the source of danger – depending on others – in another location that precedes it in the food chain. Knowing the location and role of the facility in the food chain is essential to ensure effective and active communication throughout the chain for the purpose of delivering safe products to the final consumer.
It is noted that this specification is similar to ISO 9001/2000 in order to enhance harmony between them, as this specification can be applied in an independent manner from other management system specifications, and its implementation can be parallel or integrated (aligned or integrated) with the requirements of existing management systems or that The existing system is used to establish a food safety management system that complies with the requirements of this standard.
The specification includes the following:
1- Knowing the errors that can happen to food at every stage of manufacturing.
2- Overseeing operations.
3- Developing steps that ensure food safety during the production stage.
4- Recording what is happening and constantly developing the system in order to avoid errors in the future.
The word HACCP is an acronym for Hazard Analysis and Critical Control Points Identification System, that is, it is the preventive system that deals with food safety by identifying threats to its safety, whether biological, chemical or physical, and then identifying the critical points that need to be controlled to ensure product safety. There are many advantages of ISO 22000 (HACCP), the most important of which are:
● It makes the establishment concerned with food control (self-control), which facilitates the task of the regulatory authorities in terms of evaluation and follow-up.
● Leads to making food manufacturers more understanding of food safety and thus ensuring their effectiveness in producing safe food.
● Document everything affecting food safety in writing or in any way that can be referred to when needed.
● Reduces the chances of withdrawing the product from the market as it is a preventive system that works to reduce the possible risks associated with food.
● Opens the way for companies to export to global markets.
● Increases consumer confidence in the product.
Food Safety System: ISO 22000
What is meant by the food safety management system:
ISO 22000 Food Safety Management System: It is an international standard specification issued by the international organization ISO (ISO) in coordination with the International Codex Alimentarius Commission (CODEX) in September 2005, with the aim of applying control systems to food establishments.
Benefits of obtaining ISO 22000 certification:
• Provides more efficient and dynamic control of food safety risks
• Achieve maximum benefit from resources
• Helps to plan better and reduce the work of verification and examination after the completion of the implementation of operations
• It bridges the gap between the ISO 9001 specification and the HACCP system in terms of stages of documentation and application
Gaining the appreciation and recognition of international bodies, which opens markets for export
This international standard specifies the requirements for the food safety management system when a facility in the food chain needs to prove its ability to control food-related hazard sources, with the aim of assuring (ensuring) food safety, meaning that food is safe at the time of consumption and according to the purpose for which it was prepared, and this international standard is applied For all establishments in the food chain, regardless of their size, when you want to implement systems that always provide safe food. The means of meeting any requirements in this international standard can be done through the means of meeting any requirements in this international standard can be done through the use of internal and / or external resources.
This specification specifies the requirements to enable the facility to:
Planning, implementing, operating, maintaining and updating the food safety management system, which aims to provide a safe product for the consumer according to the purpose for which it was prepared.
Demonstrate conformity (compliance) with legislative and regulatory food safety requirements.
Evaluating customer requirements and demonstrating compliance with the agreed requirements regarding food safety in order to enhance customer satisfaction.
Effective communication in everything related to food safety (supplier – customer – concerned parties in the food chain).
Confirming that the facility conforms to the declared food policy.
Evidence and provision of this evidence of conformity to the closely related (competent) parties.
Obtaining a certificate or registration for the food safety management system in the facility from an external party (such as a third party) or to conduct a self-assessment or to declare self-conformity to this international standard. Noting that this international standard allows a small and/or less developed enterprise to implement a combination of an externally established control.
This international standard includes the basics (principles) of the HACCP system with the steps for its application developed by the Codex Alimentarius Committee (CODEX) and the integration of preliminary requirements programs. The source of risk, as conducting a risk source analysis helps in organizing and managing the knowledge necessary to establish a united group, i.e. a combination of procedures for effective control, as the standard requires that all sources of risk reasonably expected to occur throughout the food chain, including sources of risk that are associated with the type of process, facilities and facilities Or the services used are recognized and evaluated, and thus provide a means to determine the reasons why some of the identified risk sources need to be controlled by a specific facility, while this is not required for other risk sources, and the facility can limitD During the analysis of the source of risk, the strategy it follows to ensure control of the sources of risk by a union or combination that includes the initial requirements programs, the operational requirements programs, and the HACCP plan.